vibevault Terms of Service

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Welcome to vibevault. The following Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the vibevault website, mobile platform, product catalog, and customer support channels. By visiting our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you access or use any service offered by vibevault, you confirm that you have reviewed these Terms, understand them, and accept them together with every law and regulation that applies to your use of our platform. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years old or have reached the age of legal majority where you live.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent orders or engaging in any deceptive activity;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling vibevault products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or stock discrepancies can occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, vibevault may correct the mistake and modify or cancel any affected order before it ships, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labeling on the product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payment data is encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are also governed by our official operational policies, which form part of these Terms:

• Shipping & Delivery: Our Shipping Policy sets out all shipping fees, delivery estimates, and processing times.
• Returns & Refunds: Our Return & Refund Policy governs returns, return eligibility, damage claims, and refund processing timelines.

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6. Intellectual Property

Every original element on vibevault's platform — including text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to vibevault and is safeguarded by international copyright, trademark, and intellectual property laws. Reproducing or distributing these materials without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, vibevault will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Before pursuing any other remedy, you agree to submit any dispute or claim relating to these Terms or your purchase to vibevault's support team so that we may attempt an informal resolution.

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9. Changes to These Terms

vibevault may update or revise these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. By continuing to use our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions about these Terms of Service, our support team is ready to assist:

• Official Business Name: vibevault
• Customer Support Email: [email protected]
• Customer Support Phone: 16624697397
• Physical Business Address: 10055 FOX HUNT DR, Olive Branch, MS 38654, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST